If you need to submit a credit claim please download the CREDIT CLAIM APPLICATION FORM and fax it through to James Hardie Customer Service on FREEFAX: 1800 639 908.

James Hardie FRC Pipes has appointed a Customer Relations Officer to oversee the professional management of your requests. Please contact the Customer Relations Officer on (07) 3248 3204 or email frcpipes@jameshardie.com.au should you have any questions or issues in relation to your claim. All claims are treated in accordance with James Hardie FRC Pipes Terms and Conditions of Sale. This document is available from Customer Service on 1800 659 850.