Cookies
Cookies are alphanumeric identifiers that we transfer to your computer hard drive through your web browser to enable our systems to communicate with your browser. Whenever you request a page from our web site, and it is sent to you, a cookie is passed between your browser and our server.

When you request a page from our site, James Hardie records the time, date and Uniform Resource Locator (URL) of the page, along with information about the browser software that is being used.

Uniform Resource Locators (URLs) allow each separate piece of information to have a unique address. They may vary a lot in how they look, but URLs are always built up in a standard way. An example of a URL is:

       http://www.jameshardiefrcpipes.com.au/contact_us/privacy_policy

Examples of what the standard terms within a URL mean are:
•   http:// is the internet protocol (rule) for transferring hypertext (hypertext transfer protocol)
•   www. Most resources that you will access are located on World Wide Web servers so they are named www at the beginning of the address.
•   .edu means it is an educational site
•   .au means it is located in Australia
•   .com is a commercial or company site 
•   .org is a non-commercial or government organisation 
•   .net is a network
•   .gov is a government or semi-government organisation.

We also track the overall pattern of visitor usage across the web site by issuing anonymous user IDs to all our visitors. These identify and recognise your computer when you visit us. Cookies from the James Hardie Website only exist while you access our server. When you log off the Internet and close down your computer, they will disappear. If you have any concerns about accepting or disabling cookies you can select the "Help" option on the Toolbar in your browser.

The James Hardie Website does not use cookies for any other purpose (eg collecting personal information).

Disable Cookies
For IE 5.x Users:
Step 1: Click on "Tools" in the menu bar and select "Internet Options...".
Step 2: In the Internet Options pop up menu, click on the tab "Security".
Step 3: On selecting "Internet" as your web content zone, click on the button "Customer Level..."
Step 4: In the "Cookies" sub section "Allow cookies that are stored on your computer", click on the radio button that says "Disable".

For Netscape 4.x Users:
Step 1: Click on "Edit" in the menu bar and select "Preferences...".
Step 2: In the pop up menu, click on the category "Advanced" and check the radio button that says "Disable cookies".

Searches
We record the search terms that you enter when you use our search facility. These search terms help us understand what people are looking for at our site, and thereby improve the information and services we provide.

Links to other sites
This site contains links to non-James Hardie sites. James Hardie is not responsible for the privacy practices or the content of those web sites.

Return to the Privacy Page.

Top of page